NORTH LIBERTY COMMUNITY LIBRARY

COMMITMENT TO EXCELLENCE

The North Liberty Community Library offers the following pledges and services to the Community.

• We will provide courteous, prompt, and accurate service to every citizen.

• We will listen carefully to your needs and respond to them appropriately.

• We will do our best to provide resources to meet your needs.

• We will offer opportunities for instruction about our resources and services.

• We will provide the assistance you need, or we will do our best to put you in contact with someone who can.

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Written—January 2005

Reviewed and revised—January 2011

Reviewed – January 2012